Travel & Tourism
Turn enquiries into structured itineraries, quotations, bookings and follow-ups.
Designed for: Travel agencies, tour operators, DMCs and multi-branch travel businesses serving B2C and B2B clients.
How the operating lifecycle connects
- 01
Enquiry
- 02
Design Itinerary
- 03
Quote & Approve
- 04
Book & Voucher
- 05
Travel & Support
- 06
Settle & Retain
Core capabilities for your operating model
Travel Enquiry & CRM
Capture source, destination, dates, travellers, budget, preferences, lead source and sales ownership.
Traveller & Document Records
Maintain passenger profiles, passport/visa references, expiry context and controlled access to travel documents.
Itinerary & Package Builder
Structure flights, hotels, transfers, sightseeing and day- wise plans against package cost and requirements.
Supplier / Rate Management
Manage hotel, DMC, transport and airline supplier records, rates, validity and quotation comparison.
Quotation & Approval Flow
Prepare branded proposals, quotation revisions, internal approvals and client acceptance before booking.
Booking & Service Tracking
Track confirmations, vouchers, service dependencies, booking status and travel-stage tasks in one flow.
Payments & Follow-up
Track advance/balance context, due follow-ups, reminders, task ownership and CRM stage movement.
AURA Travel Concierge Agent
Multilingual AI calling can collect requirements, update approved ERP records, summarize calls and hand off to consultants.
Recommended module stack
AURA intelligence for this industry
AURA Travel Concierge Agent
Travel enquiry, itinerary, booking and customer-follow-up intelligence with multilingual voice support where configured.
Explore Agent ↗PlannedAURA CRM Agent
Lead, customer, opportunity and follow-up intelligence across the sales pipeline.
Explore Agent ↗PlannedAURA Sales Agent
Quotation, order and sales-support intelligence for product and service businesses.
Explore Agent ↗PlannedAURA Billing Agent
Billing readiness, milestone, quantity and receivable support for project and service businesses.
Explore Agent ↗PlannedAURA Collection Agent
Receivable aging and customer payment follow-up intelligence.
Explore Agent ↗PlannedAURA Document Control Agent
Revision, approval, transmittal and document-status intelligence.
Explore Agent ↗Agent access is tenant-scoped and permission-aware. Planned Agents are roadmap items until implemented and accepted in UAT.
Who works in the system
Travel Consultant
Operations
Visa Team
Finance
Customer Support
Management signals that matter
Where AURA can differentiate
Voice + CRM + itinerary workflow in one operating model
AURA is designed to connect this capability to governed ERP records, permissions and human-approved actions.
Traveller documents with controlled access
AURA is designed to connect this capability to governed ERP records, permissions and human-approved actions.
AI requirement capture and follow-up
AURA is designed to connect this capability to governed ERP records, permissions and human-approved actions.
Supplier cost, markup and margin visibility
AURA is designed to connect this capability to governed ERP records, permissions and human-approved actions.
Suggested fit is non-binding. Module availability, industry extensions and Agent automation depend on agreed scope, data readiness, permissions and enabled integrations. Confirm exact capabilities during discovery.
Shift without rebuilding your business data from zero.
Use AURA's controlled migration path to map, validate, preview and reconcile approved TallyPrime / legacy ERP exports before cutover into Travel & Tourism.
Migration coverage depends on source data quality, enabled modules and accepted implementation/UAT scope.
Choose the operating scope that fits your business.
No public price is displayed. Final commercial scope depends on modules, users, storage, implementation, integrations, geography and support requirements.
Foundation
Essential operating controls for a focused rollout.
- Travel Enquiry & CRM
- Traveller Records
- Package Registry
- Itinerary Builder
- Quotation
- Booking Register
- Payment Tracking
- Standard MIS
Growth
Broader connected workflows for a growing operation.
- Everything in Foundation
- Supplier / Rate Management
- Voucher / Document Workflow
- Follow-up & Task Control
- Vendor Payables Context
- Branch / Consultant Views
- Approval Workflows
Professional
The recommended balanced scope for connected operations, control and intelligence.
- Everything in Growth
- Multi-branch Operations
- Advanced Sales / Margin MIS
- AURA Travel Concierge Intelligence
- WhatsApp / communication workflow options
- Customer continuity
- Audit & role controls
Enterprise
Advanced scale, integration and governance for complex organizations.
- Everything in Professional
- Supplier / GDS / API integrations where supported
- Multi-entity governance
- Advanced automation & custom workflows
- Dedicated infrastructure & SLA options
- Custom analytics / data migration
Build your own AURA scope
Select the modules, integrations, user capacity, storage and implementation model you need. We will prepare a controlled custom quotation.
Package composition shown here is a suggested commercial starting point, not an entitlement promise. Final enabled modules and limits are confirmed in the accepted quotation/order form and implementation scope.
Explore Travel & Tourism
Explore the right scope with the AURA team.