Multilingual conversations
Support configured languages with language detection and in-conversation switching where the enabled provider supports it.
Voice Intelligence
Business conversations. Connected to operations.
A configured multilingual voice layer for approved business workflows, with human ownership when needed.
AURA VOICE INTELLIGENCE
AI that can speak, understand and work with approved ERP workflows.
Approved ERP actions
Create or update approved leads, enquiries, tasks and follow-ups through controlled AURA APIs.
Human handoff
Transfer the conversation to a person or create a callback/follow-up task where configured.
Transcript & AI summary
Retain consented transcripts, outcomes, structured requirements and summaries inside the approved client data boundary.
MULTILINGUAL AI CALLING
Provider-flexible business calling
Domestic & international workflows
Connect approved telephony/SIP providers according to country availability, commercial scope and local rules.
Recording & retention controls
Store call audio only where enabled, consented and covered by the agreed retention model.
Campaigns & analytics
Track campaign outcomes, follow-ups, usage and cost visibility where implemented.
Permissions & compliance
Apply RBAC, audit history, consent, calling-window, retention and spend controls to configured workflows.
PUBLIC USE CASES
Public website conversations
Text + voice
Ask AURA AI about public product information. Text and configured voice share the same conversation.
Lead qualification
Discuss your industry, operational needs and preferred next step. Enquiry saving follows the notice and consent behavior shown in the interface.
Customer assistance
Explore modules, industry editions, implementation and public security information.
Human handoff
Choose Chat with AURA AI or Book a Demo to share your requirement with the team. A calendar appointment is not automatically booked.
Conversation summaries
When the backend is connected, qualified enquiries can include a transcript and requirement summary.
Permissions and scope
The public website advisor cannot access private ERP tenant records. Providers, countries and languages are not assumed live unless configured and tested.
Suggested fit is non-binding. Module availability, industry extensions and Agent automation depend on agreed scope, data readiness, permissions and enabled integrations. Confirm exact capabilities during discovery.
YOUR NEXT STEP
Discuss your voice requirements
Explore the right scope with the AURA team.