Role-Based Access
Super Admin governance, least-privilege permissions and controlled user/role administration.
Security
Client data stays controlled.
Explore the product control model and agree the deployment, permissions and operating responsibilities for your organization.
SECURITY · LICENSING · CLIENT CONTROL
Security, licensing and client control
Strict Tenant Isolation
Keep company records, documents, recordings and AI retrieval context tenant-scoped and inaccessible to other tenants.
Audit & Revision History
Record who changed critical data, what changed and when, including sensitive access and administrative actions.
License & User Enforcement
Enforce subscription validity, licensed duration, allowed user count and controlled activation or renewal rules.
Client Data Backup & Recovery
Back up and restore authorized client business data without exposing AURA source code or proprietary backend logic.
Software IP Protection
Keep source code, application structure, secrets and proprietary platform logic outside client backup/export scope.
Monitoring & Session Resilience
Use health checks, error alerting, graceful retries, database/session resilience and recovery readiness.
Deployment & Integration Options
Support AURA Cloud or approved client-managed infrastructure, with external systems connected through controlled APIs.
TENANT + AI ISOLATION
Tenant-aware AI and data boundaries
1
Authenticate
Resolve the signed-in user, tenant, role and permitted scope.
2
Filter
Apply tenant and role filters before business data is retrieved.
3
Minimize
Pass only the minimum authorized context required for the approved Agent or AURA workflow.
4
Approve
Route sensitive actions through human approval and retain audit context.
Production implementations should enforce database RLS or an equivalent tenant boundary, tenant-scoped storage, tenant-scoped AI retrieval/vector namespaces and provider data minimization. Exact controls must match the accepted deployment architecture and UAT evidence.
AI SERVICE RESILIENCE
Resilient, provider-flexible intelligence
AI Gateway
Route AURA and approved Agent requests through a server-side model gateway rather than exposing provider keys in the browser.
Automatic fallback
A configured primary model can fail over to approved fallback providers when errors, timeouts or rate limits occur.
Minimum data sharing
Send only the authorized context needed for the task instead of exposing the full tenant database to a model provider.
Health & observability
Track provider availability, failures and service state without leaking credentials or private prompts to the public client.
CLIENT-CONTROLLED DATA
Deployment and data-control choices
AURA Cloud
AURA-managed deployment subject to agreed hosting, backup and operating responsibilities.
Private Cloud
Approved private-cloud deployment with defined platform and client responsibilities.
Client-Managed Infrastructure
Where supported, deploy within an approved client-managed environment while keeping AURA product IP and licensing governed.
TRUST
Trust and operational readiness
Permissions first
Define roles, approval ownership and allowed actions before rollout.
Client-controlled data
Choose the deployment model and business-data backup scope during discovery.
Evidence before claims
Review audit history, backup/recovery procedures and acceptance evidence for your deployment. No ISO, SOC or other certification is claimed here.
INTEGRATION SECRET CONTROL
Provider credentials stay outside tenant browser configuration.
Third-party access tokens, client secrets, webhook secrets and database credentials are intended to remain in server-side managed configuration or vault references. Tenant users request integrations and complete provider authorization where required, while AURA HQ controls connector configuration and audit.
YOUR NEXT STEP
Review your security requirements
Explore the right scope with the AURA team.